The Canadian Airlines Industry—Building a Global Competitor
- Publication
- The Empire Club of Canada Addresses (Toronto, Canada), 9 Nov 1989, p. 98-108
- Speaker
- Eyton, Rhys, Speaker
- Media Type
- Text
- Item Type
- Speeches
- Description
- Parallel growth in Toronto, and in aviation. The success of deregulation in the airline industry. Details of the expansion of the industry. Pearson International and Terminal III. A description of the airport, its capacity, the environmental assessment process of pearson. Initiatives that indicate the industry is more sensitive to the community. Easing the people-congestion problem at Pearson. Developing the International Air Terminal. Airfares: some statistics. How deregulation has affected airfares. Canada supporting two world class carriers. What people think is being done with Wardair, and what is actually happening.
- Date of Original
- 9 Nov 1989
- Subject(s)
- Language of Item
- English
- Copyright Statement
- The speeches are free of charge but please note that the Empire Club of Canada retains copyright. Neither the speeches themselves nor any part of their content may be used for any purpose other than personal interest or research without the explicit permission of the Empire Club of Canada.
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- Full Text
- Rhys Eyton
Chairman, President and CEO, Canadian Airlines International
THE CANADIAN AIRLINES INDUSTRY--BUILDING A GLOBAL COMPETITOR
Chairman: Sarah Band, President
Remembrance Day Message
BGen. Stephen F. Andrunyk, Past President of The Empire Club of Canada and Chairman, The Royal Commonwealth SocietyBGen. Stephen F. Andrunyk
This year, November the 11th will mark the 71st anniversary of the end of World War One. It is a day we have come to commemorate as Remembrance Day--a day when we pause to honour the lives and the memories, the courage and the sacrifice, of those men and women who risked all, that we may live in peace and freedom. It is a time when, as Canadians, we especially remember the 105,000 men and women who died in the service of Canada in wars and, more recently, peacekeeping operations and who lie not only in Flanders Fields but in all parts of the globe.
Remembrance Day should also be a day when we take time to reflect on the price of freedom and our responsibility to those who paid that price with their very lives. Their sacrifice should ever stand as a reminder that the price of peace and freedom is not cheap. It is a price in which we all have a share. We must, each in our own way, stand up for the principles of justice, freedom of choice, dignity of the human being, respect for law and 'order--principles for which they died and upon which this great nation was founded.
Our remembrance should never be intended to glorify war, but, on the other hand, neither should it trivialize the defence of freedom. Remembrance Day should remind us that we too must make a commitment to the preservation of the principles for which Canada stands in a form other than going to war. By pursuing peaceful means to resolve differences between nations we pay the finest tribute to those who fought and died that we might enjoy our way of life today.
So as we rise and stand in silence in tribute to those who died in the cause of freedom, let us also remember our responsibilities to our nation and our fellow citizens.
"They shall not grow old, as we that are left grow old Age shall not weary them, nor the years condemn
At the going down of the sun and in the morning We will remember them".
Introduction:
Honoured guests, Head Table guests, members of The Empire Club. It is my great pleasure to introduce our guest speaker today.
One Canadian writer said recently that "Rhys Eyton has cultivated invisibility so successfully that his unmatched talents have gone unnoticed by all but the very cream of Canadian business."
His business background includes stewardship over one of the most successful Cinderella stories of Canadian industrial development. His acceptance of the challenge to turn a small regional airline into a global competitor, has the great Max Ward saying of him, "Trust is the key. I trust Rhys very much. My era is gone, but Rhys is the man to carry on:'. High praise indeed from the acknowledged legend of Canadian aviation history. Other, equally impressive quotations are abundant.
But perhaps Peter Lougheed says it best. "He's a visionary in the finest sense. He has the leadership capacity and the ability to be a success in anything he chooses". His transformation of an unwanted rural airline a few years ago, to the giant Canadian Airlines International of today is indeed a triumph of personal dedication and business teamwork.
Please join me in welcoming Rhys Eyton, whose topic is titled, The Canadian Airlines Industry--Building a Global Competitor.
Rhys Eyton:
Ladies and gentlemen;
I have been looking forward to addressing your club for some time, not only because of the importance of Toronto to our airline but as a timely follow-up to Max Ward's appearance about a year ago on the very day that he consummated the sale of his airline. Unlike Max's address, I have no momentous announcement to make, but plan to share with you some thoughts on our Canadian version of deregulation, Canada's major airport--Pearson International, current airfares, and finally the trend to globalization.
For a half century, Toronto and aviation have had parallel growth, with expanding airline services significantly contributing to the economic strength and vitality of this gateway city and our country. Some 23 million air travellers are expected to arrive and depart Pearson International Airport this year. This facility has come a long way in the 40 years since nine farm properties near the village of Malton were purchased by the city of Toronto for a new airport. Today, Pearson is by far Canada's busiest airport, now handling more than 330,000 flight arrivals and departures annually; more than 65 airlines carry passengers and cargo to more than 300 destinations in 60 countries. This ranks Pearson in the top 20 in terms of the busiest airports in the world--and building. Toronto is to Canada what Atlanta is to the United States. In other words, when a Canadian air traveller passes on, it makes no difference whether he is going to heaven or hell. Either way he has to change in Toronto.
If there is anything constant in the decade of the 80's it can be summed up in one word--change. Anywhere you look these days you can see change--nowhere is it more important than in the airline industry. The 1980's will be remembered in
Canadian aviation history as the decade of deregulation. In 1985, after having watched the results of deregulation in the United Sates, the Government of Canada tabled its "Made in Canada" version of deregulation in its White Paper called "Freedom to Move". This White Paper attempted to strike a balance between a deregulated environment in the more populated southern Canada and the continuation of a moderate form of regulation in the sparsely inhabited areas of northern Canada.
While the reaction to the White Paper was being considered, the Government agency responsible for economic regulation was slowly and deliberately loosening its grip on the issuance of licences, particularly in southern Canada. By the time the Government of Canada introduced legislation embracing the principles of "Freedom to Move", deregulation in southern Canada had virtually become a reality.
Deregulation was designed to stimulate growth and provide a wider range of services to the consumer by allowing carriers to respond to their perception of consumer demand, rather than to regulations in Ottawa. With all the benefits deregulation has brought to both the airlines and consumers alike, I find it very disconcerting when opinions are voiced about how bad it has been. We rarely read or hear about the many benefits consumers have enjoyed.
Has deregulation been successful? The answer is unequivocally--YES! In the four years since its official implementation, public demand for air travel has resulted in a 50 percent increase in the number of scheduled flights operating in Canada. It was not long ago, just prior to 1983, that Canada had only one national transcontinental carrier in a dominant position with over 65 percent of the market; there were four regional airlines; a trunk carrier with limited domestic services and a number of international routes primarily in the Pacific, a major charter carrier, and a number of small local service carriers throughout Canada. This cross section of air services could never aspire to compete effectively with the integrated network enjoyed by the then Government owned carrier--Air Canada.
Well, things have changed since then. Today, for the first time we have a balanced system in Canada and consumers have more than doubled their choice of carriers at all levels; international, transcontinental, regional and local. In the United States, it appears that airline consolidation is reducing down to about a half dozen major carriers. Canadian consumers, with two major airlines to choose from, will continue to do well, relatively speaking. The U.S. generates 13 times more traffic than Canada while only 10 times larger. Population density in Canada is only three people per square kilometre while in the U.S. it is 25, in Britain 231 and in France 101. We are fortunate to be in position to support two major airlines and a multitude of regional carriers when we compare ourselves to the airline developments in Britain and the United States, for example.
More Canadians are flying to more destinations, less expensively and more safely than ever before. And clearly, the single greatest benefit of deregulation to the consumer has been lower fares. Travelling by air in the 70's tended to be reserved for the well-to-do, but now deregulation of the airlines has opened up the skies for the majority. Today, more than 65 percent of all passengers in Canada are flying on fares with average discounts that range from 35 up to 70 percent.
Service to small centres has improved in almost all cases. While it is true that large jet aircraft do not serve every small community, commuter and regional airlines have met this demand with increased frequency using the latest, modern turbo prop and small jet aircraft available. The typical traveller today can choose from more airlines than he or she could have in the 1970's, and there are far fewer monopoly markets today than there were a decade ago. Under regulation, the requirement for all airlines to compete, expand, innovate and cut costs was not as acute as in today's deregulated environment.
If current growth rates hold, Canada's airlines will carry 25 million domestic passengers by the mid-1990's (or about 2 percent of projected world traffic). For the first time in history, more Canadians will fly than ride intercity buses and trains combined. It's also interesting to note that in 1989, the equivalent of one-fifth of the world's population, or one billion people, travelled by air--by the year 2000 this is expected to reach two billion passengers. That is if capacity constraints presently facing most major airports in the world are addressed quickly to permit airlines to accommodate this expected future growth.
Pearson International and Terminal IIIToday, Pearson International Airport is one of the world's major airports facing capacity constraints. It handles, on a daily basis, about one third of all take-offs and landings by scheduled carriers in Canada. It also handles half of all overseas flights arriving or departing from Canada. So when Pearson has problems, which happens far too often these days, the entire scheduled airline system is also affected. In\ fact, a morning delay at Pearson will, by the end of the day, have caused a domino effect at as many as five or more locations. Unfortunately, no one in government or industry could predict the demands that unprecedented growth would make on the existing infrastructure.
The capacity constraints in the present airport and airways \ systems will make it a challenge to accommodate future growth. That is why we need a planned and comprehensive approach to solving Pearson's problems. And if we want to plan for our future, if we want to create conditions of prosperity for Toronto through the 1990's, then we should address the runway situation now. l say'we' because there are many different stakeholders in this appraisal. Certainly the airlines are part of this; but so are the travelling public, the business community, the neighbourhoods around the airport and the many smaller communities which rely on Pearson as their transportation hub.
For these reasons I want to be on the record as supporting the concept of the environmental assessment process for
Pearson. Our company will participate actively and constructively in this process--not only because we think two runways should be built as Transport Canada proposes, but also because we think these runways can be built without unduly affecting the quality of life for residents near Pearson. We think that the environmental assessment will show that the greater good of Toronto and southwestern Ontario will be served by the planned and managed modernization of Pearson.
There are a number of initiatives that indicate the industry is more sensitive to the community.
- the industry is investing over $11 billion in modern stage three aircraft which are quieter, and impose a much smaller noise footprint.
- Transport Canada is putting in a modern noise monitoring system around the airport--this is a move we support fully.--We also support, without reservation, the imposition of stiff fines for those companies whose pilots break procedures including noise rules around the airport.
I think we all share in the same goals for Pearson: a quality and trouble-free airport and a fair deal for residents of the adjacent communities.
Terminal Three is another initiative that will help ease the people-congestion problem at Pearson. This will be the first /International Air Terminal in Canada to be developed, owned and operated by private enterprise. The 1.4 million square foot complex contains nearly double the space of Pearson's other terminals and will feature three arrival and departure areas that will have 24 gates. Its spacious attractive design is in sharp contrast to the sometimes overcrowded and at times near chaotic conditions at Pearson's other terminals.
AirfaresNow to turn to another aspect of aviation--probably one of the most important after safety and service--the subject of airfares. In my view, airfares are a bargain when you compare the price of the service to a decade ago and when compared to the many other products essential to our lifestyles. Compare airline fares, if you will, to the record of the consumer price index since 1979, and you will find that airline prices have risen about half as fast as goods and services in the rest of our economy.
A recent Report on Business magazine article featured a chart of "What Things Cost". They illustrated among other things, that a house in Toronto in the Bloor and Bathurst area cost in 1957 $17,900--restated in 1987 dollars it's $83,000, but today costs $350,000, a 322 percent increase. That may be the extreme so I'll give you two other examples. A movie cost 50 cents in 1957; restated in 1987 dollars it's $2.30 , but the cost today is $6.50--a 180 percent increase. Or how about the average income of $3,070 in 1957, which restated in 1987 dollars, is $14,237 but today it's $24,500, a 72 percent increase. Now for our product. In 1957 it cost $534 for the cheapest fare from Montreal to London, England--restated in 1987 dollars it's $2,477. But today the cheapest fare is $439.00, a decrease of 85 percent. The concern about pricing trends in the airline industry generally reflect substantial increases in costs such as fuel, which is the second largest component of airline costs. In fact, it costs more to operate in Canada than in the U.S. where fuel costs about 30 percent less, airport fees at most major airports are less, and items such as communication costs are also substantially lower. I can assure you that our financial results are not indicative of an industry that is charging its customers exorbitant fares.
Airlines are somewhat like what merchant navies used to be for many countries. They help establish economic links and are big generators of foreign currency, as well as being vital in moving people from one country to another. Another way to look at our airline product is as an export--every foreign traveller that we can carry is as much a generator of foreign currency as the shipment of a resource or finished product to a foreign destination. Foreign governments realize this and negotiate their air bi-lateral agreements carefully, recognizing what air services can do for their economies.
Expanding this thinking can make the case of ensuring that Canada builds airlines that can be globally competitive. This means that our larger carriers must have a firm foundation domestically from which international service can be launched and sustained. Foreign traffic alone will not support a large international route structure. While the Canadian Air Transport industry has been undergoing fundamental changes over the past decade, it is probably fair to borrow the expression "we are not alone" to describe the forces that are currently reshaping the international aviation scene. And while the industry prepares for globalization, a term I'm sure most of you are familiar with, Canadian airlines cannot afford to mark time on the international stage.
In the United States, deregulation has resulted in the formation of six mega carriers that transport 35 percent of the world traffic and carry 24 percent of the world's total air cargo. In fact, the U.S. domestic airline industry has become highly concentrated with 90 percent of the industry's domestic traffic moving on eight carriers. The age of the world wide mega carrier is upon us. British Airways currently cover 17
- percent of the world's scheduled air routes while United Airlines cover 31 percent with no overlapping flights. Therefore, if British Airways had purchased a 15 percent equity share in United, they could have been able to offer passengers nearly half of the world's existing air routes, much more than any other single airline or alliance of airlines. Carriers throughout the world are entering into commercial agreements that are designed to flow traffic from their route networks to those of their partners. Airline analysts for some time, have predicted that the same economic forces that have brought global ties in other industries would bring them to the airlines too. It reflects a trend that has been evident throughout the business world for some time. Our world is increasingly a global economy and companies of all kinds understand the importance of establishing a truly global presence.
Much of the impetus for this has come from Europe, where
the airline industry is preparing for a single European market by 1992, and is slowly progressing towards U.S. style deregulation of its airline industry. Looking for ways to survive in a more competitive integrated marketplace, European carriers are beginning to seek alliances based on the knowledge that size gives you access to larger markets along with some economies of scale; a 10 percent investment in Texas Air by SAS, a five percent investment by SwissAir and Delta in each other, just to name two of the more than 15 major airlines that have made equity investments in one another. Canadian Airlines has participated in this alliance trend by entering into commercial agreements with Japan Air Lines, Lufthansa, Alitalia, Air France and most recently with the world's largest carrier, Aeroflot. It seems the trend toward globalization and dominance of the industry by fewer, much larger carriers will continue. The present 18 carriers operating in western Europe could shrink substantially with some evolving into one or more of the dozen or so global carriers that will be operating at the end of this century. Carriers without critical mass or the financial resources needed to become a player in the global arena will need to form alliances or mergers or remain at second-tier levels with diminished global opportunities. They will essentially become feeder carriers to larger global carriers. A global marketplace needs a highly efficient aviation system and the lessons we have learned at home will be the same ones we need to practice in the global arena.
Fortunately, Canada's airline industry enters the era of globalization with an impressive track record. Our ability as a nation with a small, scattered market to support two world class carriers is no small feat. Our industry has been built by entrepreneurial initiatives, the same attributes that will be necessary to be a leader into the next century and globalization. Canada's airlines must take advantage of their favourable geographic position in North America and overcome the disadvantage of a relatively small and widely spread population.
On a closing note, I want to clarify what people think we are doing with Wardair and what is actually being done. The managements of Canadian and Wardair have been combined and the aircraft fleet rationalized while keeping Wardair service levels and product very much alive, by expanding them to the majority of our widebody fleet of aircraft. We believe that the reputation this service level has earned will be a most important factor in competing both domestically and internationally in the future.
I am proud to be a part of a dynamic Canadian industry--one that is critical to our country's economy, and to our major centres like Toronto.
Thank you.
The appreciation of the meeting was expressed by Sam Blyth, President, Blyth and Company and a Director of The Empire Club of Canada.