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  • Service: The New Profit Factor
    Cleghorn, John E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1989), 23 Mar 1989, 302-309     The need for Canada to restore a tradition of good quality service. Consequences of not doing so. The serious challenges from imports in both goods and services. Winners must offer the best value for
    Cleghorn, John E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1989), 23 Mar 1989, 302-309   The need for Canada to restore a tradition of good quality service. …
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1980s1980198119821983198419851986198719881989
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