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  • The Customer Connection: Strategies for Winning and Keeping Customers
    Mulcahy, Anne M., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2005), 10 Jun 2004, 447-457     A thank you to Xerox customers in the audience, and to Canada as a good neighbour. Xerox in Canada. The customer connection. Some personal history. A brief overview of the situation Xerox found itsel
    Mulcahy, Anne M., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2005), 10 Jun 2004, 447-457   A thank you to Xerox customers in the audience, and to Canada …
  • The Ethics of Self-Reliance for Canadian Tire and Canada
    Billies, Martha, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2001), 8 Feb 2001, 241-252     Canadian Tire as a proxy for Canada. Recalling the values and principles that have made Canada a great nation and Canadian Tire a great company, and why we should do so. Some personal background of t
    Billies, Martha, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2001), 8 Feb 2001, 241-252   Canadian Tire as a proxy for Canada. Recalling the values and principles …
  • Reporting to the Public
    Coleman, John S., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1949), 10 Feb 1949, 213-223     The most acute aspects of the problem of reporting to the public and one or two suggestions that might alleviate it. Business and Big Business too often blamed for much of what is wrong with Canada a
    Coleman, John S., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1949), 10 Feb 1949, 213-223   The most acute aspects of the problem of reporting to the public …
  • Growing Pains
    Igleheart, Austin S., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1953), 20 May 1952, 1-12     A joint meeting of The Empire Club of Canada, The American Men's Club of Toronto and The Canadian Club of Toronto. The growing pains of nations; Canada having them now. The puzzle as to why most peop
    Igleheart, Austin S., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1953), 20 May 1952, 1-12   A joint meeting of The Empire Club of Canada, The American Men's …
  • Is the Businessman Coming Into His Own?
    Randall, Clarence B., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1953), 12 Feb 1953, 203-215     The speaker's firm belief that if the businessman is to come back to leadership in the community at large, he has to get up and say what he believes; to become articulate. Is the businessman coming i
    Randall, Clarence B., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1953), 12 Feb 1953, 203-215   The speaker's firm belief that if the businessman is to come back …
  • The Service Imperative
    Eames, Anthony, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1992), 28 Nov 1991, 234-245     An analysis of the competitive challenges facing Canadian business. How Coca-Cola in Canada is dealing with those challenges. An historical review of what's driving North Americans in business, educa
    Eames, Anthony, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1992), 28 Nov 1991, 234-245   An analysis of the competitive challenges facing Canadian business. How Coca-Cola in …
  • Collaborations: Canada's New Natural Advantage
    Lievonen, Mark, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2000), 27 Apr 2000, 370-383     Aventis Pastseur as Canada's--and the world's--largest vaccine company. Former names of Aventis. Their merger as a powerful example of collaboration. The collaborative nature of Canadians. The need t
    Lievonen, Mark, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2000), 27 Apr 2000, 370-383   Aventis Pastseur as Canada's--and the world's--largest vaccine company. Former names of Aventis. …
  • Live One-On-One with Michael Vaughan, Host of Rob-TV's "Bottom Line"
    Dell, Michael, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2002), 2 Apr 2002, 458-474     Michael Dell and Michael Vaughn dialogue through a variety of topics and issues, including: the rapidly-changing nature of business; entrepreneurship; preparation for the business world from Michael'
    Dell, Michael, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2002), 2 Apr 2002, 458-474   Michael Dell and Michael Vaughn dialogue through a variety of topics and …
  • "Can't Buy Me Love: How Martha Billes Made Canadian Tire Hers"
    McQueen, Rod, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2002), 29 Nov 2001, 218-228     A review of the author's book, and Martha Billes life. Many anecdotal instances.
    McQueen, Rod, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 2002), 29 Nov 2001, 218-228   A review of the author's book, and Martha Billes life. Many anecdotal …
  • A Traditional English Family Company
    Burrough, Norman, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1986), 13 Mar 1986, 314-323     The theme of the traditional English family company. James Burrough as one of a "sadly-decreasing number of genuinely old family firms in England." A history of James Burrough, and of the speaker's p
    Burrough, Norman, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1986), 13 Mar 1986, 314-323   The theme of the traditional English family company. James Burrough as one …
  • The Development of Men
    Wright, Moorhead, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1960), 31 Mar 1960, 271-284     The secondary title for this address is "How Do People Grow In A Business Organization? Ten Principles Which Emerged From a Research Study." The preoccupation of business enterprises, since World War
    Wright, Moorhead, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1960), 31 Mar 1960, 271-284   The secondary title for this address is "How Do People Grow In …
  • A Soldier Looks At Business
    Slim, Field-Marshall The Viscount, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1963), 22 Apr 1963, 289-301     Similarities between industry and military affairs. The importance of leadership. Defining leadership. Courage, will-power and judgment as essential parts of leadership. Also, in a world rapidly chan
    Slim, Field-Marshall The Viscount, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1963), 22 Apr 1963, 289-301   Similarities between industry and military affairs. The importance of leadership. Defining leadership. …
  • Some Global Management Influences, Trends and Observations
    Day, Sir Graham, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1993), 30 Sep 1992, 46-57     Management influences and trends, and observations from the increasingly global business world. Influences which affect developments in management. The General Agreement on Tariffs and Trade (GATT).
    Day, Sir Graham, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1993), 30 Sep 1992, 46-57   Management influences and trends, and observations from the increasingly global business world. …
  • Perception Management
    Smith, Barbara, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1995), 8 Sep 1994, 112-121     Communications in business. Communications that create business results. Going back to the basics: Why do we communicate at all? The role of perception, in creating or blocking business success. Does
    Smith, Barbara, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1995), 8 Sep 1994, 112-121   Communications in business. Communications that create business results. Going back to the …
  • Trade Preparations for Coming Peace
    Foster, Right Honourable Sir George E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1917), 7 Nov 1916, 253-264     The situation and conditions which will confront us, or may confront us, when war ceases and when peace again commences to bless the world. Ways in which production and distribution have been profoun
    Foster, Right Honourable Sir George E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1917), 7 Nov 1916, 253-264   The situation and conditions which will confront us, or may confront us, …
  • The Family Life of Big Business
    Kavanagh, James E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1938), 9 Dec 1937, 141-159     Industrial relations. The shift from work at home to work outside the home, which then changed its name to industry. The unchanging characters of the people that do the work. The human factor now ent
    Kavanagh, James E., The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club of Canada, 1938), 9 Dec 1937, 141-159   Industrial relations. The shift from work at home to work outside the …
  • 307 Years After Edward Lloyd's Coffee-House
    Rowland, David, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1995), 20 Apr 1995, 541-556     Recent newsworthy events at Lloyd's of London. An explanation and background to the current situation. A history of Lloyd's 307 years, which started as a coffee-house. Details of the operation today,
    Rowland, David, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1995), 20 Apr 1995, 541-556   Recent newsworthy events at Lloyd's of London. An explanation and background to …
  • Business and the Media: Prime Time and the Bottom Line
    Kelly, Fraser, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1988), 26 Nov 1987, 137-147     The speaker's career in the media, and a second career in business. His address here a reflection "upon those two very different worlds, where they touch and where they part." Suggestions as to how t
    Kelly, Fraser, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1988), 26 Nov 1987, 137-147   The speaker's career in the media, and a second career in business. …
  • Bits, Bytes and Bold Strategies
    Moyer, Janice, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1993), 8 Apr 1993, 272-283     The accuracy of past predictions about the information technology age. The need to exploit new opportunities of that age, based on that fact that 90% of all economic growth is a result of these new o
    Moyer, Janice, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1993), 8 Apr 1993, 272-283   The accuracy of past predictions about the information technology age. The need …
  • The Human Factor—A Personal Story
    Whitehead, Commander, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1956), 3 Nov 1955, 71-89     Automation and the development of the mechanical age. A reconsideration of the growing significance of the human factor. Mechanization and the introduction of new and fantastically powerful weapons a
    Whitehead, Commander, The Empire Club of Canada Addresses (Toronto, Canada: The Empire Club Foundation, 1956), 3 Nov 1955, 71-89   Automation and the development of the mechanical age. A reconsideration of the …
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